Text messaging and appointment reminders
Patients who register a mobile 'phone number with us will receive an appointment reminder text message. An appointment can be cancelled by replying cancel to the reminder.
Cancellations are processed automatically so any other text you might add, such as a request to rebook, would be ignored.
We may occasionally send health promotion text messages. These include, for example, reminders to book a 'flu vaccination or an offer of help to stop smoking.
Most patients find the reminders very useful, and they do help to reduce the number of wasted appointments but you can opt out of receiving all text messages by calling us or writing in.