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Access to medical records

Access to your medical records

If you are registered to use our secure online services, you have access to your summary care record already.

If you want someone else to have access to your medical record - for example to order medication or discuss test results - you must give written consent to named individuals to have access, and also state what information we can share with each person. That could be everything or only specific things - such as test results or repeat medication. There is a consent form on the forms page.

The fee to obtain a permanent copy of your health records will vary depending on how the information is stored. The maximum charges are:

  • £10 for records that are only held on computer
  • £50 for records that are only held manually
  • £50 for records that are held partly on computer and partly manually

If you want to see your health records but don't want a copy, the maximum fee that can be charged is £10. This is the same for records held on computer, manually, or partly on computer and partly manually (unless the records have been added to in the last 40 days, in which case there is no charge).

By law, you're entitled to receive a response no later than 40 days after your application is received, your identity is checked and any relevant fee has been paid. You will then receive an appointment to see your records.

Those registered to use our online services may access their summary care record. Access to detailed coded informsation has to be made available by all practices by April 1 2016. We have no plans to enable access to full clinical records in the foreseeable future.

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